FREQUENTLY ASKED QUESTIONS

We are committed to ensuring safe visits.
You will find all the measures we are taking in the COVID INFO tab.

You can pay by credit card, check or bank transfer.

A fallback solution in a covered space will be offered if the weather does not allow you to enjoy the outdoors.

You can tell us about this as soon as you book so that we can offer you an alternative.
We also adapt to your food allergies and intolerances when these are reported to us at the time of booking.

We can organize all your transfers (extra charge).

We can suggest hotels in various categories, unusual accommodation, bed and breakfasts and guesthouses depending on your expectations and the duration of your stay.

Yes, thanks to our excellent knowledge of the vineyard and our network of exclusive partners, we can suggest rare nuggets among the limited number of winemakers who offer the possibility of accommodation on site.

Of course. Our canine friends can follow you during your outdoor activities if they are kept on a leash.

Yes, it is quite possible to privatize visits of the great cognac houses. Depending on the date of your request and the number of participants, we will try to offer you private visits.

Our picnic in the vineyards is accessible to all, and children will of course be accepted on all tours.
Finally, if you want specific activities, we can offer you boat rides, mini-golf, treetop adventure parks, canoe…

Of course, we will adapt our activities suggestions and visits by selecting those with access to people with reduced mobility or adapted to different types of disabilities according to your needs.

Yes, of course. In case of illness or force majeure, we will work out a later for your stay with you.